Shipping policy

Shipping policy
Last updated 14 October 2026

Where we ship
We currently ship to addresses in the Republic of Ireland only. That
covers the 26 counties — Dublin, Cork, Galway, Limerick, Waterford,
every town and townland served by Irish postcodes (Eircode A–Y
prefixes).

We don't currently ship to Northern Ireland, Great Britain, mainland
Europe, or the rest of the world. If you're outside the Republic and
want a Sign & Post post, email info@signandpost.ie — we'll come back
to you with a one-off arrangement if it's workable.

Shipping methods and rates
One method: Courier delivery across Ireland. Three prices, based on the
ex-VAT subtotal of your order:

- €5 flat — for orders under €50 ex-VAT
- €15 flat — for orders from €50 to €999.99 ex-VAT
- Free — for orders €1,000 ex-VAT and over

Thresholds are calculated on the listed (ex-VAT) prices, before VAT
is added at checkout. Worked examples:

- 1 topper (€10 ex-VAT subtotal): €5 shipping
- 1 post (€125 ex-VAT subtotal): €15 shipping
- 1 post + 2 toppers (€145 ex-VAT subtotal): €15 shipping
- 5 posts (€625 ex-VAT subtotal): €15 shipping
- 8 posts (€1,000 ex-VAT subtotal): free shipping
- 20 posts (€2,500 ex-VAT subtotal): free shipping

Dispatch and delivery
Posts and toppers are held in stock, ready to ship. We dispatch via
courier across Ireland and email you a tracking link the moment your
order leaves — use it for the precise delivery window. Remote
postcodes (some Donegal, west Mayo, Kerry, west Cork) typically take
a little longer than central routes.

Tracking
A tracking link comes in the order confirmation email and as a
separate courier notification once your order ships. Both link to the
live Tracking page.

Failed delivery
If you're not in when the courier calls, the standard courier process kicks in:
they'll try a neighbour, leave a card, attempt re-delivery the next
working day, and hold the order at the courier’s pickup point if all else
fails. Re-delivery and pickup-point holds are at no extra cost to
you.

If a delivery fails entirely (order returned to us undelivered),
we'll email and either re-ship to a corrected address or refund the
order minus the outbound shipping you paid (€5, €15, or €0,
depending on your original rate).

Damaged on arrival
Covered by our Refund policy: photograph the damage and email
info@signandpost.ie within 48 hours of delivery. We'll arrange a
replacement from stock; you usually won't need to return the
original.

Missing or lost in transit
If Tracking shows your order as delivered but you haven't
received it, email info@signandpost.ie within 7 days. We'll open a
courier trace and either arrange a replacement from stock or refund the
order — whichever you'd prefer — once the courier confirms loss. Most
"missing" orders turn up within 48 hours (left with a neighbour, or
in a safe place).

Refusing delivery
If you refuse delivery at the door (e.g. you've changed your mind),
the order is returned to us at your cost. We'll refund the order
minus the outbound shipping you paid and the standard courier
return-leg fee. If you've changed your mind, the cleaner path is to
accept delivery, then return under our Refund policy — usually
cheaper.

Multiple addresses
One delivery address per order. If you need orders split across
multiple sites, place separate orders. Each order ships at its own
tier (€5 under €50, €15 from €50 to €999.99, or free at €1,000+ 
ex-VAT subtotal).

Contact
Questions about a specific delivery: include your order number when
you email.

Email: info@signandpost.ie
Same-business-day reply, Monday to Friday.